Contact Us
Talk to our Support Centre
Our Support Centre is open around the clock, every day of the week, for questions about your account, deposits, withdrawals, bonuses and games.
Live chat
Choose live chat when you want a quick answer and speak with an agent directly.
E-mail suits questions that are not urgent. Pick your topic from the list on our contact page, then send your message from there. We do our best to reply within 48 hours.
Things we can help you do
- Update your address, e-mail, phone number or other personal details.
- Close your account.
- Stop promotional mail.
- Discuss deposit limits, cooling-off or self-exclusion.
If something goes wrong
Raise claims and disputes about past or current transactions with us first, within 6 months of the event. If we cannot settle the matter, it goes to eCOGRA for independent resolution. You may also take a complaint directly to the Kahnawake Gaming Commission.